Wed 16 Mar 2022
Thu 17 Mar 2022
09:00 - 12:30
Exam Fee: £0
During this two-session online course, you will explore emotional intelligence and how we are perceived by others and how this can differ from how we see ourselves. You will develop this by seeing how unconscious bias means you instinctively feel more positive towards some people and are more guarded in our dealings with some and how unconscious bias can influence behaviour towards others and decision making in both the workplace and your personal life.
You will appreciate the need to recognise and accept these biases and learn techniques to manage situations to address the potential impact, alongside techniques to achieve objective and transparent decision making to ensure and evidence Equality and Diversity compliance.
The course is delivered over two dates – 3 ½ hours on each date. You must be able to attend both sessions.
Before the course starts you will be emailed a link to join the Teams session, you can join on the website or via the Teams app.
You must have a computer to be able to access Microsoft teams and also have a good internet connection.
* Fee remission may be available for this course, visit Fees and Funding for further information